Privacy Policy

“Haga” is a mobile and web platform owned by Zero Technology LLC. It is designed to support the relationship between job seekers and employers and to make selection and work performance effective.

This Privacy Policy sets out how users’ personal information is collected, used, shared, stored and protected in line with the Law on Personal Data Protection and the Law on Transparency of Public Information, and is the core document protecting users’ rights.

Our core principle: your information is visible only to the employers you apply to, and only at your own request.

We collect, process and store the following information:

• Personal information: surname and given name, date of birth, gender;
• Contact information: email address, home address, phone number;
• Third-party information: information collected through services such as KHUR, DAN, e-Mongolia, Firebase and Analytics;
• CV or profile information: education, work experience, photo, and any other information of any type or format;
• Payment information (for paid services);
• Information about the user’s business: legal entity name, number of employees, date of establishment, industry and similar;
• Content published by the user: content, advertisements, job posts and similar;
• Ratings given to the user by other users, and information sent through the platform;
• Location information: collected with your permission;
• App usage data: browser, device type, IP address, internet service provider (ISP), log files and the user’s activity history.

We use the information we collect to:

• create accounts and identify and verify users;
• build user profiles;
• contact users and send notices and information by email;
• deliver a user’s job application to the employer they chose;
• send notifications about application progress and shifts;
• recommend suitable job posts to users;
• keep the platform secure and prevent fake accounts;
• improve the system and create a positive user experience;
• resolve users’ feedback, requests and complaints;
• carry out marketing activities;
• detect and prevent criminal or unlawful conduct;
• provide information to competent authorities on legal grounds;
• meet other purposes set out in law.

We share users’ information with others only in the following cases:

• With employers — a job match works both ways, so your contact details and the information needed for selection are made available to the employer.
• With service-provider partners (servers, SMS, notification delivery) — under contract, and only to the extent needed to provide the service.
• With competent government authorities — on grounds set out in law.

Employers must use your information only for selection and hiring, and must not pass it on to third parties.

• We apply several layers of protection, including encryption, access control and access logging.
• We keep information while the account is active and consent is valid. We delete it within [30] days after you withdraw consent or delete your account; where the law requires otherwise, we keep it for that period.
• If a data breach puts your interests at risk, we will notify you immediately and inform the relevant authorities as required by law.
• The platform stores the information users enter, and the information generated while they use the service, in a protected information system.
• Users are responsible for keeping their platform login details confidential and not disclosing them to others. The platform is not liable for any harm or loss caused by a user losing their login or password details to others.

• Access your information, have errors corrected, and get a free electronic copy
• Know which employers saw your information and when
• Withdraw your consent at any time, and fully delete your account inside the app
• Send us feedback or complaints; if they are not resolved, contact the National Human Rights Commission or a court

• The platform is for people aged 18 and over. If we find that someone under 18 has registered, we will close the account and delete the information.
• If this policy changes, we will notify you in the app and by your registered phone and email. If the information we collect or its purpose changes, we will ask for your consent again.

If you have questions, feedback or complaints, please contact us:

• Data controller: Zero Technology LLC
• Address: Regis Place 402, Orgil Stadium 1, Chinggis Avenue 33/2, Khan-Uul District, Ulaanbaatar 17011, Mongolia
• Phone: (+976) 72227244
• Email: info@haga.works